Waste Collection Provider: Direct Waste Solutions

Direct Waste Solutions is the District’s waste collection provider.

Service days are Wednesday and Saturday with recycle collection on Saturday.

Regular household waste is collected Wednesday and Saturday at the curb. Please have waste out at the curb by 7:00 am on each collection day. Waste is collected in resident supplied waste containers or bags between 30 to 50 gallons in size and weighing no more than 40lbs each item. Excluded items from regular collection are dirt, rocks, bricks, tile, concrete, tires, batteries, motor oil, waste generated by a private contractor, or any materials/ items deemed as hazardous materials.

Heavy Trash day is every Saturday and is only collected on Saturday.

Yard waste such as trees, shrubs, brush trimmings, and fencing must be no longer than 4 inches in diameter, no more than 4 feet long, tied in bundles not exceeding 40 pounds. Items such as appliances, furniture, mattresses, limited amounts of carpet (tied and bundled) are collected on both service days. Refrigerators, freezers and any other items containing Freon must be drained and tagged by a licensed technician before being collected.

Recycling is collected on Saturday.

Acceptable recycle materials include all paper, newspaper, cardboard, aluminum cans, glass, and plastic. Recycling materials are collected from the curbside. All recycle bins provided to residents are the property of Direct Waste Solutions. Residents are responsible for any lost, stolen, or damaged bins. Residents will be charged a fee for replacement recycle bins.

The following holidays are observed by the contractor: New Year’s Day, Memorial Day, Labor Day, Thanksgiving Day, Christmas Day, and Independence Day (4th of July). Any collection that would normally be scheduled on a holiday will be suspended and resumed the next scheduled service day.

If you have any questions feel free to give Direct Waste Solutions a call at 713-635-0800 or visit website at www.directwastesolutions.com.

Water – Payment Options

Payment Instructions

1. Paying by Mail – Remittance Address

Your Water District Name as it appears on your bill
P.O. Box 3150
Houston, TX 77253-3150

2. Paying Online Using Credit/Debit Card or eCheck
  • Register your account or pay as a guest
  • Pay one time or every month

Click Here to Access the Secure Payment Portal and Your Account Information

(Credit/Debit Card = $3.50 per transaction, up to $300.00)
(Credit/Debit Card = 2.65% per transaction, over $300.00)
(eCheck = $3.50 per transaction)

3. Paying By Phone

Payment using a live representative; please call (855) 270-3592.

(Credit/Debit Card = $3.50 per transaction, up to $300.00)
(Credit/Debit Card = 2.65% per transaction, over $300.00)
(eCheck = $3.50 per transaction)

4. Paying Through Your Bank’s Bill Paying Services
  • Add “Your District Name as it appears on your bill” to the bill pay option through your bank
  • Add your account number for proper processing
  • Complete with the District’s Remittance address above
5. Paying at Your Local Supermarket
  • Pay at your local HEB and Kroger
    Present a payment coupon with the account number
    ($1.50 fee assessed for this service)
6. Paying at Walmart
  • Pay at your local Walmart
    Present a payment coupon with the account number
    ($1.00 fee assessed for 3-day delivery)
    ($1.50 fee assessed for overnight delivery)
7. Paying in Person – Office Locations

Pay in person at these MDS offices
Monday – Friday 8:30 a.m. – 4:30 p.m.

Pay with Check or Money Order – No Cash Accepted

  • 406 W. Grand Parkway S, Suite 260, Katy, TX 77494
  • 16758 Telge Rd., Cypress, TX 77429
8. Terminated Services

If your water service has been TERMINATED for NON-PAYMENT, you can use:

  • Credit Card
  • Pay at the nearest MDS Office with a cashier’s check or money order.
  • Pay at a grocery store or Walmart with cash.

Be sure to call Customer Care at (281) 290-6507 with the confirmation number to have your water service restored.