Parkway Utility District (the District) Water is Safe for Consumption

The water is supplied by the City of Houston. The standard protocol set by the Texas Commission on Environmental Quality (TCEQ) and the Environmental Protection Agency (EPA) are followed, which includes collecting and analyzing water samples. The District publishes an Annual Drinking Water Report which shows all parameters.

All results are within the set parameters of the TCEQ and EPA.

For additional information please contact the District Operator, Municipal District Services at 281-290-6507.

Water – Payment Options

Payment Instructions

1. Paying by Mail – Remittance Address

Your Water District Name as it appears on your bill
P.O. Box 3150
Houston, TX 77253-3150

2. Paying Online Using Credit/Debit Card or eCheck
  • Register your account or pay as a guest
  • Pay one time or every month

Click Here to Access the Secure Payment Portal and Your Account Information

(Credit/Debit Card = $3.50 per transaction, up to $300.00)
(Credit/Debit Card = 2.65% per transaction, over $300.00)
(eCheck = $3.50 per transaction)

3. Paying By Phone

Payment using a live representative; please call (855) 270-3592.

(Credit/Debit Card = $3.50 per transaction, up to $300.00)
(Credit/Debit Card = 2.65% per transaction, over $300.00)
(eCheck = $3.50 per transaction)

4. Paying Through Your Bank’s Bill Paying Services
  • Add “Your District Name as it appears on your bill” to the bill pay option through your bank
  • Add your account number for proper processing
  • Complete with the District’s Remittance address above
5. Paying at Your Local Supermarket
  • Pay at your local HEB and Kroger
    Present a payment coupon with the account number
    ($1.50 fee assessed for this service)
6. Paying at Walmart
  • Pay at your local Walmart
    Present a payment coupon with the account number
    ($1.00 fee assessed for 3-day delivery)
    ($1.50 fee assessed for overnight delivery)
7. Paying in Person – Office Locations

Pay in person at these MDS offices
Monday – Friday 8:30 a.m. – 4:30 p.m.

Pay with Check or Money Order – No Cash Accepted

  • 406 W. Grand Parkway S, Suite 260, Katy, TX 77494
  • 16758 Telge Rd., Cypress, TX 77429
8. Terminated Services

If your water service has been TERMINATED for NON-PAYMENT, you can use:

  • Credit Card
  • Pay at the nearest MDS Office with a cashier’s check or money order.
  • Pay at a grocery store or Walmart with cash.

Be sure to call Customer Care at (281) 290-6507 with the confirmation number to have your water service restored.